Bumper, customer satisfaction is our #1 priority. We strive
to make your ordering experience with us the best it can be, and
we'll work hard to keep you satisfied.
We ship most in-stock orders within
1 business day from the time of order. Out of stock, special order
items, or items drop-shipped by the manufacturer may require
additional lead-times for delivery.
will notify you shortly after we receive your order to confirm any
drop-ship or special order status, and to provide you with an
estimated date of shipment. On in-stock items shipped via UPS, a tracking # will be sent to you by email from UPS
note that the shipping costs shown on our website
are for domestic shipments within the 48 contiguous states
only.Please contact us for
actual shipping charges for orders
shipped to Alaska or Hawaii.
ship 95% of our orders via FedEx. Some orders are shipped
from multiple locations, and may require that we ship items
from the same order in more than one box. Please verify
your shipping address before submitting your order to
ensure the fastest possible service.
take every precaution to ensure that your products arrive safely,
however if an item is damaged in shipment, please follow the steps
you need to return merchandise, please email
us or call our office during our regular business hours
(8-5, M-F MST) at (888) 321-6689.
Please note that any merchandise returned without prior
authorization, or for reasons other than defective or damaged
shipments may be subject to a 25% restocking fee.
When returning an item to us, please be sure to pack your item
carefully in the original packaging your product arrived in to
prevent shipping damage, and to ensure that you receive proper
credit for your merchandise.
a return is requested for reasons other than shipping damages
(ie: customer changes of mind), the customer will be
responsible for all shipping costs back to Quality Bumper, and
item(s) must be returned in their original condition and
packaging, complete with all included parts and materials.
Merchandise credit will only be issued to customer following
receipt of goods by Quality Bumper.
Bumper cannot accept returns on products which are damaged as
a result of improper installation or customer abuse.
- Return requests must be
submitted and all returned items received by
Quality Bumper within 30 days from initial receipt of your
parts are covered by the manufacturer warranties. Manufacturer
warranties vary, and are included with your products. Please
review the information you receive with your products for more
Monday - Friday:
8 am - 5 pm (MST)
9 am - 1 pm (MST)
Quality Bumper Co.
1210 Grand Avenue
Phoenix, Arizona 85007
(602) 258-9577 (AZ local)